Canada Post ends home delivery: The postman won’t ring at all

IN A move that now seems like subliminal messaging, Canada Post celebrated the 100th anniversary of the Canadian postal service in 2012 by issuing a special set of stamps featuring the Royal Mail Ship Titanic. The drastic changes announced by postal management this week, the most significant of which is the eventual elimination of home delivery, are meant to avert disaster.Canada Post has been hit by a familiar story: rising electronic communication and declining volumes of letters. The decline did not start until 2007 but has picked up astonishing speed, with 1 billion fewer letters delivered in 2012 than in 2006. Canada is the first of the Group of Seven countries to signal the end of home delivery but it will almost certainly not be the last. Globally, the volume of letters posted has been sliding for a decade, dropping by 4.7% between 2011 and 2012 to 346.5bn items; a further 4% global decline is expected this year. Parcel deliveries are still on the rise, both globally and domestically, but the gains have not been enough to offset the losses Canada Post is incurring on its letter-delivery business. The Crown corporation faces the added disadvantage of having most of its 15m customers strung out in a 6,400km line just above the Canada-US border. The number of new customers keeps growing at a rate of well over 100,000 a year. Something had to give and with the …

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